Overview
Chelsea Lighting provided specialized repair services for a complex Mecho motorized shade system in a large conference and multi-purpose space at the World Trade Center. A critical shade failure had rendered the system inoperable ahead of a scheduled corporate event, requiring an immediate response and expert technical execution.
The custom installation featured multi-banded blackout shades integrated with the building’s mullions, with a single motor operating three shades simultaneously. Restoring proper function required removing, reinstalling, and precisely recalibrating the entire three-banded assembly—work requiring specialized expertise to ensure reliable performance in a high-use commercial environment.
Project Highlights
- Chelsea Lighting Shades Division team responded immediately to a Thursday morning service call and arrived on-site within hours to assess and diagnose the issue.
- Team returned Friday with clear pricing and repair scope, enabling prompt authorization and minimizing disruption to scheduled operations.
- Repair was completed the following Tuesday and included removing and reinstalling the complete multi-banded shade assembly, re-securing the blackout fabric, restoring proper alignment, and fully recalibrating and testing the system to ensure reliable performance.
- Chelsea’s expert repair restored the system’s smooth, dependable operation in time for the client’s scheduled event.
